One user had issues with updating and downloading apps on their Moto G7. Another problem that some users have with Moto G7 is the inconsistent headphone jack. It seems that it suddenly stops working for some and the audio output goes directly to the main speaker. The problem is in the hardware. It seems that apps load without any issues while on Mobile Data. The worst problem of them all. Obviously, the hardware is failing.
The explanation is at the bottom of the article. In regards to vibration, this is a feature, believe it or not. Once there, disable Flip for Do Not Disturb. Ringing for no reason, on the other hand, is usually caused by a rogue app that took a ringtone longer than the notification ones as a default notification tone.
Check all apps that might have changeable tones to disable it. This is closely related to the GPS issues entry we already covered. It seems that GPS reading and the overall precision of location services on this device are often sub-par. What you can do is troubleshoot GPS and just disable and re-enable the Save location option in the camera. Also, make sure that the Camera has permission to access Location.
Rebooting your device might help, as well. This is probably a factory defect causing the problem so we recommend replacing the cable or replacing the device itself. Of course, this stands if you can confirm that your cable is original 15W Turbo Charger. Alternatively, before contacting your retailer, we highly suggest resetting your device to factory settings.
Although the software bug can rarely cause issues like this. Some users stated on the official support forum that the sound during calls is muffled so the other side can barely hear them.
First, make sure that the mic is clean and remove debris and dust. After that, try restarting your device and look for improvements. You should also try and remove the protective case and screen protector, as they might be covering one or both mics on the G7.
With that, we can conclude this lengthy article about Moto G7 issues. Thank you for reading and, in case you have additional issues to report, please do so in the comments section below. We or other readers might help you resolve the issue at hand. I cant seem to resolve my issue. My phone rings, I say hello but the person can not hear me.
I have the same issue! Starting to hate this phone. Bought a Moto G7 Play. Called to return with Amazon, they sent a new one. Same issue right out of box. Very disappointing. When I have my speaker on, it seems to disconnect the microphone.
I hear the other party clearly but they cannot hear me. Rxample; audio for blind individuals would not shut off. The only solution;was in settings. Could not manually get need to shut off.
Do your research b4 purchase.. I bought this same pos from cricket thinking it was or sounds like a great idea for my boyfriend all the great features it listed wonderful battery life great durability…..
Well let me just say he is extremely po at me for getting such a lousy device…. Put in a prompted Motorola update in a brand new phone. Phone freaked. Sound became inaudible. Very disappointed. Sending it back to Verizon. Like it came out of a bubble gum machine. This phone is junk. My battery died early a little more than 6 months.
The replacement has been much better although I have avoided using a fast charger. Not sure if that made a difference. Replacing a battery is not a DIY task unless you have a heat gun and good electronics assembly experience. Also if your battery is getting weak, it would be good to pre-order a battery.
They have to be shipped via ground transportation and that took a couple of days. Notify of. Most Voted Newest Oldest. Inline Feedbacks. March 29, pm. April 30, am. Reply to Ginny. Mike Maul. May 28, am. This website uses cookies. By browsing this website, you consent to the use of cookies. Learn More. Board Category Community Members.
Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here. All Forum Topics. G7 can't download anything from the Playstore , PM I'm trying to download Microsoft Authenticator or just Speedtest from the Playstore, it is stuck on Downloading.
Reply 1. This helped me too. MotorolaTom Administrator. Re: G7 can't download anything from the Playstore , PM wrote: I'm trying to download Microsoft Authenticator or just Speedtest from the Playstore, it is stuck on Downloading. Thanks for sharing your solution. I'm glad it got everything working right. Reply 0. Leterel What's DOS? G7 can't download anything from the Playstore , PM Just wanted to say that I had the same issue on Android 10 and this fixed it.
Re:G7 can't download anything from the Playstore , AM Hi Leterel, Thanks for taking your time and sharing what works for you. Best regards, Rich Motorola-Lenovo Support. Forum Home. Community Guidelines Please review our Guidelines before posting. Check out current deals! Go Shop. Q 2. Choose the people to notify and enter the reason for this action.
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